Terms of service

 

Terms of Service

Welcome to Symbiotik.Design — where inspired art meets exceptional service. We're committed to providing a seamless experience with authenticity, quality, and care at the heart of everything we do.

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🔒 Authenticity & Guarantee

• All pieces are 100% authentic and thoughtfully curated.

• Backed by a money-back guarantee for your peace of mind.

• Verified 5-star reviews from real customers reflect our dedication to quality and personal service.

• Shop with confidence knowing your purchase is protected.

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🚚 Shipping & Delivery

• Processing Time: Orders are shipped within 1 business day (excluding weekends and holidays).

• Shipping From: All items are dispatched from Florida, USA.

• Carriers Used: UPS, USPS, or FedEx — tracking will be emailed to you once your order ships.

Estimated Delivery Times:

• Florida: 1–2 business days

• Other U.S. States: 2–8 business days

⚠️ We are not responsible for theft or loss after delivery is confirmed to the address provided at checkout.

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📦 Damages & Claims

We take pride in carefully packaging your order. If your piece arrives damaged, please contact us immediately and include the following:

• Photos of the damaged item inside its original packaging

• Photos of the outer shipping box

• Close-up images clearly showing any damage

We require these images in order to process a refund or replacement.

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💬 Need Help?

We're always here to assist. If you have any questions or concerns, don’t hesitate to contact our support team.

Direct: 786-416-4651 or Email: info@symbiotik.design

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Thank you for choosing Symbiotik.Design — we're honored to be part of your space. 🌿

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